To request medical records contact our Medical Records Department/Para solicitar registros médicos comuníquese con nuestro Departamento de Registros Médicos.

Monday – Friday | 8a.m. – 5p.m.

Phone: 602-263-5242 option 5 (Se habla Español)

Fax: (602) 894-5234

Email: medicalrecords@thecrossroadsinc.org


Please call to set up an appointment if you wish to pick up your records in person. Records will not be provided without an appointment. 

Please be advised: Under the HIPAA Privacy Rule, covered entities such as Crossroads have 30 days to comply with the disclosure of medical records from the date the request was received.


All Authorization forms to Use and Disclose Protected Health Information may be returned via Fax, EMAIL or Mail.

Address: Crossroads, Inc. 2002 E. Osborn Rd. Phoenix, AZ 85016

Fax: 602-894-5234

Email: medicalrecords@thecrossroadsinc.org


To Request Medical Records: Please Download Form Below:

Client Release of Information

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