Crossroads has been providing high quality, successful and affordable state licensed substance abuse treatment services for individuals suffering with substance use disorder since 1960. Crossroads understands that every recovery experience is unique, and offers multiple program options and campus locations to meet individual treatment preferences.
Crossroads offers a full continuum of care which allows clients an opportunity to participate in long-term treatment through a step-down process aimed at preparing clients to achieve sustainable recovery outcomes. Programming options include Right Track Residential Program, Outpatient and Aftercare Programs, and Integrated Care. Please contact the admissions department at 602-263-5242 to discuss options.
Crossroads Detox Center is Located at our Admissions Office- 2002 E Osborn Rd. Phoenix, AZ 85016
To be Admitted to Detox or Residential Treatment, Stop by the Admissions Department Mon-Sat 8:00AM-4:00PM. (Beds are Limited, it is Advised to arrive 1-2 Hours Early for the Best Chance at Placement)
For more Information Regarding Detox Admissions, Check out our FAQs, Reach our Detox Admissions by Phone 7AM-7PM at 602-263-5242 EXT. 2100, or Email Detoxosborn@thecrossroadsinc.org
Right Track is a highly structured, 45-day intensive residential treatment program that incorporates:
- Individualized assessment of needs for treatment and supportive services, program planning, goal setting, and physical health assessments
- Peer Mentoring designed to prepare residents for a successful treatment experience, as well as to assist them throughout the treatment process
- Individual and group substance abuse counseling
- 6 days per week of intensive psychoeducational groups consisting of substance abuse and recovery education, relapse prevention, basic life skills, coping strategies, anger/feelings management and conflict resolution.
- 12-step meetings and SMART Recovery groups, including over 100 self-help meetings held on our campuses each week
- Mental health and physical health referrals
- Coordination of care/family involvement
- Aftercare and discharge planning
- Weekly drug and alcohol testing to ensure sobriety
Recovery from substance use disorder does not end after an individual completes residential treatment. Maintaining a routine and keeping up with a personal recovery program can be difficult after leaving a Crossroads facility. External factors and influences can emerge, and anxiety and stressors can become overwhelming. Continued care treatment in an outpatient and aftercare program can help individuals stay connected and focused by providing accountability, support, resources, and continued skill building to ensure successful long-term recovery.
Crossroads Outpatient Department offers multiple outpatient and aftercare sections:
Crossroads Pretrial Outpatient Program (CPOP)
- Comprehensive Outpatient program for U.S. Pretrial Services clients which includes halfway house placement and subsequent aftercare services. CPOP has sections for Men at the Crossroads Flower facility and for Women at Crossroads Extension facility. CPOP Curriculum is focused on relapse prevention, ongoing reintegration, and emotional preparation for sentencing.
Crossroads Aftercare Program (CAP)
- Co-ed outpatient program offered via telehealth and in person. CAP has both conventional Outpatient (OP) and Intensive Outpatient (IOP) levels of care available. Enrolled clients generally decrease in service frequency as they progress in the program. CAP curriculum is focused on relapse prevention, skill development, and building support within the community. CAP offers individual counseling sessions held once per week, biweekly or less. Group counseling sessions are available on weeknights and weekends to accommodate client schedules. Clients attend 1-4 group sessions each week depending on their level of care.
CAP group schedule:
*In Person services now available
Crossroads Intensive Outpatient Program (IOP)
- Gender-specific Intensive Outpatient (IOP) program for clients after they have discharged from a Crossroads Residential program and are residing in a Crossroads community living bed. IOP is intended for clients who have a desire to develop peer mentorship skills while continuing treatment for their substance use disorder. Curriculum is relapse prevention focused with an emphasis on skill building through service opportunities.
IOP group schedule:
Men: Monday – Thursday 9am-12pm
Women: Tuesday – Friday 2pm-5pm
Crossroads 360 Community Care Clinic is an integrated multidisciplinary team comprised of primary care services, mental health services, MAT services, specialty care services, social care services, community care services, and chronic care management services. These services, by design, are directed by the individual and team.
We promote collaboration, build shared vision, develop protocols for care delivery, and facilitate care coordination for those individuals who have challenges with substance abuse, mental health, and co-occurring disorders.
We are creating best-practice care pathways to deliver integrated care and accept mutual accountability for the holistic needs of the highest-risk individuals we serve. We are improving outcomes while controlling costs. We are changing lives, helping patients to be wholly capable of their best life.
Self-Pay: Right Track Phase I offers proven successful results and incredible financial value in that it costs less than 10% of other treatment programs. This includes 30-days of residential substance abuse treatment including all services and three professionally prepared meals each day. Payment may be made using cash, credit/debit card, money order or check.
Insurance: We accept insurance including AHCCCS. Contact Admissions at 602-263-5242 for more information.
Scholarship: Scholarship opportunities are available pending in-person interview and approval via our admissions department.
To find out about how these services are funded through SABG, click HERE for English or HERE for Spanish.
Potential clients (age 18 and over) who are seeking Residential Substance Use Disorder Treatment are asked to come to our corporate office Monday-Saturday 7:30am- 4:00pm. NOTE: Arriving as early as possible greatly increases the chances of admission, as beds fill quickly each day.
Prior to entering Crossroads Corporate office, all individuals will be required to have their temperature taken and answer and few questions pertaining to COVID 19, such as recent exposure or underlying symptoms.
Upon entry, clients will be asked to provide a copy of identification. If clients do not have identification they will be asked to provide first, last name and date of birth so that we may verify insurance coverage. If a member doesn’t have active insurance, Crossroads does have a Substance Abuse Block Grant which is able to cover residential treatment cost until a member is able to enroll in an insurance plan.
Each individual will meet with a highly trained Admissions Coordinator and go through a short triage to determine the appropriate level of care. For any member that is found suitable for placement in one of our Residential Facilities, they will be asked to bring 1-2 weeks-worth of clothing, hygiene and tobacco. If a client does not have any personal belongings every Crossroads facility has donations and will be able to provide a client with the necessities to ensure they are comfortable throughout their stay in treatment. If a member is in need of detox services or a different level of care, such as IOP or Outpatient, which will all be addressed during an individual’s triage. Although Crossroads does not currently have a detox unit, we work with a few trusted organizations that share our mission of helping individuals on their road to recovery.
If you have any further questions please feel free to call us at 602-263-5242 or stop by and see us at 2002 E. Osborn Rd. Phoenix, AZ 85016 and we would be happy to answer any questions you have.