Who We Treat at Crossroads in Arizona

In Maricopa County, overdose deaths have climbed from just 5.2 per 100,000 people in 2012 to 28.8 per 100,000 by 2021 – a stark reminder of both the urgency of this crisis and the power of timely help. Crossroads welcomes adults who are ready to make a change, whether it’s their first time seeking help or their fifth. We understand that recovery isn’t always a straight line. Some residents come to us after years of coping with substance use; others are here after a recent return to use.

Wherever you’re starting from, you’re in the right place.

Our doors are open to individuals from all walks of life. We serve adults 18 and older, including people navigating both substance use and mental health challenges, individuals with chronic relapse histories, and pregnant women in need of treatment and women’s health services like contraceptive support.

Crossroads also offers scholarship opportunities for those who qualify, because we believe that willingness – not wealth – should determine who gets help.

How We Treat Mental Health and Addiction

At Crossroads, treatment is both structured and personal. Our Right Track Residential Program provides a consistent daily routine built around evidence-based care, accountability, and connection, all grounded in your unique needs and goals.

Every resident undergoes a comprehensive assessment to ensure we understand their health and medical history. Based on that, your treatment plan may include:

• Individual and group counseling to explore mental health, substance use, and triggers.
• Daily psychoeducational groups focused on emotional regulation, communication, and relapse prevention.
• Peer mentors who bring lived experience to the recovery journey.
• 12-Step and SMART Recovery options, with more than 100 recovery meetings available each week.

Why Crossroads Treatment Facilities Are Different – And Why That Matters

Our team includes many staff who were once residents themselves. They know what early recovery feels like and how powerful it is to be supported by someone who truly gets it. We’re not just a treatment center. We’re part of a recovery community that’s been growing stronger since 1960. Over the decades, Crossroads has helped thousands of people rebuild their lives, not just through clinical care, but through connection, trust, and lasting support.

Here’s what makes that difference real for the people we serve:

• Lived experience at every level: Recovery isn’t something we talk about from a distance. It’s something many of our staff live every day. From residential techs to senior leadership, our team includes people who have been where you are and made it to the other side. That shared experience brings empathy, encouragement, and real-life insight that can’t be taught in a textbook.
• Peer support that actually connects: When you talk to someone who truly understands addiction, there’s no need to explain the unexplainable. Residents often tell us that peer support was the first time they felt seen. Not judged, not lectured, but heard. That kind of connection can crack open the door to trust, and trust is where healing begins.
• Multiple pathways to healing: We know there’s no single formula that works for everyone. That’s why our campuses offer a variety of recovery models, including 12-Step meetings, SMART Recovery, trauma-focused therapy, and optional faith-based support. Whether you’re looking for spiritual guidance, structure, or new coping tools, we help you build a path that fits.
• A true sense of belonging: At Crossroads, community is more than just a word. It’s how we show up for each other. Residents don’t just find treatment here; they find a support network, a sense of purpose, and a reminder that they’re not alone. That sense of belonging can be life-changing, especially for those who’ve spent years feeling isolated, misunderstood, or ashamed.

Does Insurance Cover Residential Programs?

At Crossroads, we believe that access to quality recovery care should be available to everyone, no matter your insurance type.

We accept a wide range of insurance plans, from Medicaid to commercial insurance providers. Our dedicated admissions team works closely with you and your insurance company to help verify your benefits and ensure a smooth process. If you have commercial insurance, our residential programs are likely covered under your plan. We encourage you to reach out to us to explore your options.

Not insured or unsure about your coverage? We offer scholarship opportunities and financial assistance to ensure treatment remains within reach. Regardless of your insurance situation, Crossroads is committed to helping you access the care you need without unnecessary barriers.

A 45-Day Path That Builds Strong Foundations: What To Expect At Our Inpatient Programs

This isn’t a one-size-fits-all program. From the moment you arrive, we take time to understand what you need. Every resident begins with a full and thorough personal and medical evaluation to help us build a personalized plan with clear, achievable goals.

Throughout your stay, you’ll take part in:

• Individual and group counseling
• Daily psychoeducational groups (6 days a week)  focus on staying grounded in recovery while using real-world tools like communication skills, emotional regulation, and routines that support long-term change.
• Peer mentoring from staff who have lived experience and know what it means to do the work.
• SMART Recovery and 12-Step meetings – we host over 100 recovery meetings across our campuses each week
• Spiritual and community connection, with optional faith-based support. (Chandler has a chapel onsite!)
• Weekly drug and alcohol testing to support accountability and safety.
• Aftercare planning to set you up for success long after day 45.

You’ll also have access to music therapy, recreation, and community service.

How Long Is Inpatient Rehab for Alcohol or Other Drugs?

At Crossroads, our Residential Right Track program lasts 45 days. It’s a focused, structured experience designed to give you enough time to slow down, reset, and start building real momentum in recovery without prolonging the process.

During your stay, you’ll undergo a full assessment and medical evaluation, meet with counselors for both group and one-on-one sessions, and receive peer support from mentors who’ve walked this path themselves. You’ll attend daily educational groups that dive into relapse prevention, coping skills, life management, and emotional regulation – all the tools that help you stay grounded in recovery, even after you leave.

You’ll also get connected to medical and mental health care as needed, and participate in activities that help rebuild a sense of community, purpose, and confidence. As you approach the end of the 45 days, we’ll work with you on an aftercare plan that fits: whether that means stepping into outpatient treatment, connecting with peer support, or building out a support system closer to home.

Recovery timelines are personal, but for many, this 45-day residential stay is the turning point.